ComplaintsforCivil Town of Milan, Indiana
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Complaint Details
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Initial Complaint
06/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Milan is charging us 200 dollars for a water bill, when our bill has been around 120 (it has gone up 40 dollars to build a new basketball water tower). My husband called and disputed the water bill stating we have not used anymore water than normal and he wanted to know why it went up almost 100 dollars. They said they would give us a call and let us know. They never called and they shut out water off today which has a 50 cash only reconnect fee. My husband called and the lady at the town hall stated if we didn't like it we could move out of Milan and hung up on him. Didn't even resolve the issue that we need our water turned back on and we pay ONTIME EVERYTIME. Everyone's bills have gone up and everyone's amounts are all over the place. My grandma's neighbor lives by herself and 1 month of water was 280 dollars. Something fishy is going on with Milan Indiana's water company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.