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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
May-july Paid 6,750cash warranty paid ********* Engine,turbo ,water pump replacement My check light engine is still on , I was told after I paid money they gave me my keys I discovered the light I had to wait until the I talked to the manager after the fact they told me I have several codes on my dash. They didn't communicate anything to me. They was worried about payment. Then they tell me they're not doing any work for free after receiving my payment. My ac isn't working. I'm jus very unsatisfied. I was cheated, and not treated fairly. I wasn't a refund immediately. Bad work
Business response
07/25/2024
We are currently working through this matter with our client internally. Her vehicle is back in the shop and we are working on it currently. Should I still respond to the complaint?Business response
08/05/2024
This complaint has been handled by my Store Manager and Director of Operations.
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