4 Customer Reviews
Review from Audrey P
1 star06/05/2024
I'm going on two months trying to get over a $100 credit back on the credit car. We have made several calls to get our money back, and each call takes over 20 minutes, involving putting me on hold, verifying the account and bank account, and promising to refund. Yet, they still have our money and refuse to refundReview from Pauline B
1 star11/09/2023
I have been taken our vehicle's there the last few times. First my husbands 2008 Dodge ram. they wanted to charge him 1300.00 for brakes for front and back, Then I have to get a front end alignment. for the 2nd time. They first said it wouldn't cost anything . The first time I got it done. I had to buy a front tire which is on the front driver. Now after 3 mo. they say there is more wrong with it, and want to charge another 965.00. says it needs more parts cause they are loose. I don't think they do there job right. just so they can get you to come back and charge you more. I'm tring to get ahold of corporate. Them parts should of been checked, before the 1st. alignment. 3 mo. ago, now they say , It's wear and tear. No, it's not I don't go that far in my car. I want it fixed right. DON'T EVER GO THERE!!!! THEY WILL NOT HOLD UP TO THE WARRENTY, AND WILL FIND MORE FOR YOUR VEHILCE THAT NEEDS DONE. THIS IS AT THE PRINCETON, IN. LOCATION.Review from kim H
1 star10/14/2023
Called for a rough estimate for changing brake pads. ($45) I thought that was a little strange because Walmart sells the pads for about $40. When I got there, they gave me their van to complete my errands. I asked about the labor charges for the brake pads for $45. She said it was not $45, it was about $485. I thought to myself, that's not happening! They were going to check out the brakes and let me know before they did anything. I was crossing my fingers that I didn't need brakes. I knew that I was not going to pay almost $500 because I was not prepared to do that. I returned to the shop, and they charged me $67.81 just to check out the problem to see what was needed. This was not told to me when I first went there. There were not any price charts out where I could see them. I had no idea that I would be charged for them to check out what I needed. I was very upset. I did not ask for my money back. I guess I was just so stunned that I just left.Review from Ron P
1 star07/11/2022
I would like to complain about best one tire in ******* IN i took a tire there to get fixed and they took some nails out of the tire and partily cleaned the rim and put a new tube in and filled with liquid for weight. There was a new employee that worked on the tire. The tire cost me $340 to fix
which was really high but i needed it so i paid it. I installed the tire and it was late so i went home. The next time i used the equipment for about 45 minutes and the tire went flat and basicly exploded and the tire came off the rim and busted the tube and all the fluid came out. So to sum this up i believe that they did not repair the tire correctly either they did not get all the nails out of the tire or the large amount of rust they left on the rim caused the tire to explode off the rim when i used the equipment for only 45 minutes so i want a refund for the money i spent.
Customer Review Rating
Average of 4 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.