ComplaintsforHerdrich Petroleum Corp
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Complaint Details
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Initial Complaint
01/27/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased gas Conoco ***************************************************************************************** on the 12/09/2022. My car broke down Early Sunday Morning. I had my car towed to the dealership. I was informed that both fuel pumps were burnt, at the dealership they tested the gas. They were able to to cover the damages under my warranty, So i would like the refund of the deductible which is ******, and refund for the gas *****.Business response
02/13/2023
*******,
Please see attached. We received this complaint in our office. While we do represent the Conoco brand for the location, we do not own nor operate the site. We have forwarded this complaint on to the owner/operator of the site who can be reached at ********************
Please let us know if there is anything further that we can do to assist.
Best regards,
*****
************** *****, Jr.
Territory Manager
Herdrich Petroleum Corp
************** (cell)
************** (office)
Customer response
02/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I would like contact to be made with ********************
Regards,
*********************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.