ComplaintsforH. DOG
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Complaint Details
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Initial Complaint
09/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I visit store on 9/26 @ 7:12 pm I order 2 meals and spent $19.66 the meal that I brought was a gyro plate with extra pita. I had a little meat and the meat was cook well done burnt on the ends & i had over half container of fries and they gave me ranch sauce instead of gyro sauce. I called when I got home to eat someone answered the phone. I want a refund due too discrepancies of my food. She told me that i can come in tomorrow to speak with manager 9/27. I arrived at place at 5:30 no manager on sire I was told Adam is the manager. I was also told today to bring food from yesterday back However that wasn't told to me over the phone yesterday to bring food back. I ask for manager number today they said call restaurant. I ask for owner the older lady stated she doesn't know the owner.. i. would like a refund or meal replaced. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.