Customer ReviewsforPress Ganey Associates

Received mailer medical survey with counterfeit "department of ************** services" logo

this company keeps calling me about a medical survey. Called a dozen times.usually there is no one on the line if I pick up.......today a person spoke!someone is paying them for a useless survey call and I blocked their number

Very sketchy sketch. They called, didn't say anything for like 10 seconds, then a lady with a very heavy accent asks for my father's name if he's present. I merely responded and said "I don't know him" and they hung up. My father is deceased, and I have been off my parent's phone plan with a completely different service provider for a few years now since before he passed. I don't know how they got my number and how they associated my number with my father's name. But I was and still am creeped out by it. ****** calls them a medical survey company. But they're really just scammy data miners.

****** indicates this is a survey company for medical providers/insurance companies. They started calling me shortly after both. My wife and I were hospitalized for different reasons. Of course when press ***** pops up on your caller ID it looks phony to begin with. Then when I answered the **** it was was dead I waited expecting the usually double click When a spam caller transfers it to some call center and then never even got that.Second time they called me I picked it up and answered again. Again, no response. So then I went ahead and blocked the number and then proceeded to receive about another 10 calls from them, which of course did not come through although it popped up and rang once on my caller ID. so I finally called them about the 15th call and I told them about all the calls I had received and wondered why they was calling. the very courteous lady said that they were survey company for various health insurance carriers. I told her I said well you might want to address it with someone that when you call a human , have a human ready to respond instead of hanging around for 15 seconds and dead silence and I, assume, waiting to be transferred to your call center. I told her Id blocked their number because I thought they are very inconsiderate and I think theyre doing a very bad job for the people that are paying them.