ComplaintsforTitle Boxing LLC
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Order placed 1/11/24 ************ TITLE Boxing High Point Boxing Shoes - *********** * * ****** ******* ******** ****** ***************** ******* ********* ****** ** ***** **** ***** ** ****** **** ***** ********* ****** ****** ******* Title has some of the worst customer service I’ve ever experienced. Also they offer chat support, which is not understanding or helpful. I purchased the above item for my son. It took 8 days to arrive with $15 shipping. We received them and size 9 is a full size bigger than any other 9 my son owns. I want to EXCHANGE for a size 8 and have the shoes sent asap. Instead support, would not bend. A supervisor, ****, stated the shoes need to be shipped. I need to reorder without 20% and pay shipping AGAIN. These shoes are not a true 9 and now I’m inconvenienced with returning and then going to pay more. The human chat service is robotic, they aren’t helpful. It does not make sense that I now have to wait 20+ days because skies are incorrectly sized, and pay more. I would like this rectified in an acceptable manner. This company should be required to have phone support. This is unfair to the customer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.