5 Customer Reviews
Review from Timothy H
5 stars02/10/2024
Great customer service from the start and now with the installation of the panels. The crew installed them in a timely manner and also gave me a brief tutorial on the equipment.Review from Shalom P
5 stars02/07/2024
This is the only solar panel company that told me "they can put solar panels on my roof", instead of in my yard. I'm thankful they were able to work with me. I've always wanted solar panels to help save on my electric bill and I'm so very thankful it was possible finally! Thank y'all for your wonderful solar panels and your service. Y'all have done an excellent job! Keep up the good work! Please ??Review from John D
5 stars09/12/2023
Install and everything has gone so smoothly! Highly recommend for solar installation!
816 Solar Pro Response
09/13/2023
We're so glad to hear! We'll keep things moving forward and we'll be in touch!Review from Brandon F
5 stars05/03/2023
I am a physical therapist and work to serve clients everyday. I cant think of a better company to recommend! The product is amazing and efficient. 816 solar pros made sure we have everything we need, worked with our local utility, and made installation a breeze. After installation they have made sure that we have access to fast support and are always available to make sure our experience with solar power is what we want for our home!Review from JONATHAN B
1 star04/28/2023
If I could do it all over I would turn around and run. This company has been the worst ever since the word sold. Excessive wait time for installation with ZERO communication! I tried to reach out to the owner to find out what is going on. I only saw him the day they randomly showed up with all the materials and that was the last time I've seen him! Been having trouble with the system since it was installed waited over 6 months for the generator to be put in and is still not complete and working properly, my yard is still torn up and I have a giant hole under our sidewalk and I can't get anybody to answer the phone or respond. We've been ignored and the system was down for almost a month. So we're having to pay the solar Bill AND an electric bill at the same time. I want them to pay for our electric bill, for our yard to get fixed and for our generator to be operational. Do your research and find a better company or you'll be writing your own bad review over a year later!
Customer Review Rating
Average of 5 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.