ComplaintsforCorrect Tree Service
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Complaint Details
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Initial Complaint
02/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ed ***** was supposed to come over and give us an estimate to remove our river birch. He never gave us an estimate to remove it. We had other companies give us estimates and picked a company to cut down our tree. After the tree was cut down, Ed/Correct Tree Service came to the door and sent multiple texts saying he needed payment. We told him he never gave us an estimate. He said the charge was $******. We sent him a check for $****** for removal of the tree. Last night we received a phone call from ****** **** ******* wanting payment for cutting down our tree. He had pictures of the tree. We called Ed/Correct Tree Service and told him we needed our $****** back because he didn't remove the tree. He then said the charge was for him to come out and give us an estimate and that he made several trips to our house. His ad says "Free Estimates" and why he came over multiple times is a mystery to us. Now he won't refund our money. He did nothing other than stopping by the house leaving a card on the door saying "Need payment" and calling saying he needed payment by pretending that he cut the tree down which he did not.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.