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            Business ProfileMedicareSchool.com

            Medicare
            BBB accredited business

            Contact Information

            10895 Grandview Dr Ste 360

            Overland Park, KS 66210-1536

            Visit Website
            (800) 864-8890

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            Customer Reviews

            3.43/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/20/2021

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Empower you with the knowledge and guidance you need to get the best Medicare plans and live retirement worry-free.

            Business Details

            Location of This Business
            10895 Grandview Dr Ste 360, Overland Park, KS 66210-1536
            BBB File Opened:
            9/17/2021
            Years in Business:
            6
            Business Started:
            7/2/2018
            Accredited Since:
            9/20/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Josh Musick, Owner/CEO
            Contact Information

            Principal

            • Josh Musick, Owner/CEO

            Customer Contact

            • Josh Musick, Owner/CEO
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/15/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I had a scheduled call today with the Medicare school and the idea was they were to help me pick out the best plan the person that scheduled the call told me I should leave United Health Care when I got this scheduled call. The guy offered me no advice other than just stay with the plan you’re on. He didn’t offer to compare any plans. He didn’t offer anything then three people hung up on me then the supervisor said he’s not gonna do business with me. I guess because I said you’re not helping me with anything very disappointing company just a bunch of top-notch nasty brokers trying to make money off of people nothing new highly highly dysfunctional company.
            Read More

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Cheryl L

            10/09/2024

            Not convinced they can help me. My first meeting had me convinced Zeb knew what he was talking about. I gave him all my information, bank account, routing number etc. Now I have changed my mind. I requested a confirmation that everything has been canceled. Then they have someone else (the big closer, like buying a car) trying to talk to me. I don’t trust them. I was told by several people to go straight Medicare. I want a confirmation that they will cancel our agreement . They will not do it. High pressure to talk to someone.i don’t know what to do next. I guess change my bank account number.

            MedicareSchool.com Response

            10/09/2024

            Hi Cheryl, On 10/4 you sent an email in to cancel your plan, and we responded on the same day to help facilitate that. A member of our client support team, Lacie (not in sales, nor a "big closer") reached out to assist with canceling the plan. In order to cancel, we need verbal confirmation, as we cannot accept cancellation instructions via voicemail or email. Our team is not here to pressure you—just to confirm and cancel as you requested. However, when Lacie tried reaching out, you refused to take her call and sent an email stating as such. We reached out again yesterday and requested you call us back to get this done but to no avail. Could you please take a quick call from our customer service team for 30 seconds to verbally confirm, and we’ll get it processed immediately? We are here to serve you, and are trying to do so. Thank you!
            Read 6 More Customer Reviews

            Local BBB

            BBB of Midwest Plains

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