ComplaintsforBeso, LLC
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Complaint Details
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Initial Complaint
07/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Beso contracted to resurface and repair gunite pool. Job finished and paid off end of summer 2023, opening pool in May 2024, edges was cracked and chipped away. Contacted owner who claimed no responsibility but "weather" to blame. This is poor craftmanshi and I want the pool repaired or compensation to repair by another companyInitial Complaint
09/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Steve started this project in 11/22. Still a mess, nowhere near finished. He never shows up, and if he does it's for 2 hours. He tells me repeatedly that he is coming and doesn't. Promised me that this would be finished in April, and it's almost October.Business response
04/09/2024
Steve Y****
Wed, Apr 3, 1:56 PM (6 days ago)
to me
response to ******* got another two contractors in to look over the work and now she wants the tile cleaned off rig. Routed remove all concrete and debris on the tile which we completed it last Friday now she wants the steps replastered. I have a greed to do that work for her with no charge and we are waiting for the weather to clear up so we can get it done. It looks like next week sometime. I’ll be in touch with her as I told her. Thanks for responding back to me *******.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.