ComplaintsforATS Construction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
ATS construction was contracted to fix our residential road. While milling they took out a piece of my driveway. They didn’t bother to let us know we found out when we were walking. They refuse to fix or replace that part of the driveway because they argue that since it was cracked prior to the milling it is not their fault. It would be one thing if they had kept the piece of concrete but they took it with them so we can’t repair it. We have a video of right after when it was being milled and a video from the city telling us they are very reasonable when they damage something they replace it. They destroyed our road then didn’t let us know and now they are denying any liability and refuse to fix it. They said “This happens all the time on city streets where concrete entrance pavements/curbs/etc are previously damaged and ATS stance is we are not fixing it.”
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.