ComplaintsforAutomotive Pro
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Complaint Details
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Initial Complaint
08/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I was recommended to this place to purchase some used parts for a 1999 Jeep Cherokee XJ and they were very accomodating (online) originally until they had my money (through PayPal because other means wouldn't work and now I know why). They stopped responding and wouldn't send me the tracking information for the parts I ordered. Upon digging further, I realized my money had been routed to China and the phone number/address for this place is a hoax. They go under various different names but "New Horizon Automotive" was the company I ordered from at this address. They also go by "US Auto Parts" and other names as well. This is a complete scam and I have disputed the transaction through PayPal and my Credit Card Company. The email utilized was: ?? ? ******************* The transaction date was 8/17/23 for $231.67 Thank youInitial Complaint
02/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I had ordered a set of jeep Fenders On Friday February 10, 2023 for my jeep said he would get me a tracking number after I sent him $300 dollars which I did thru Zeller cash app but never received the tracking information and also was blocked off of Facebook spoke to a few people and was recommended that people had ordered from him before but I think I was scammed because I have no phone number all I have was the email address and Name that he told me to send money too which is Danielle carter *********************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Louisville, KY 40204
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.