ComplaintsforPro Communications, LLC
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Complaint Details
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Initial Complaint
02/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had service with ***** and I had called **** because they were charging us for something that we did not ordered. Any way I did not know it was a number of a third party, which is this Pro Communication LLC They said they were from **** and I was asking her about the charge that we did not authorize, and then she said alot of customers were complaining about **** and the service, but I can get you a plan set up with ****** ** because ****** ** is better for that location your in and also a better "Price" and your same Channels that you had with **** TV. My Husband and I were like are you not Competers, and she was like were in it together know. She kept putting the Manager on the phone, so basically they both were talking to us,also the Manager was also resuring my Husband and I that **** and ****** ** were in together some how. We thought something was fishy, and I should of went with my gut feeling but I did not?? We did not get a better deal with ****** **. We did not get anything that they had mentioned to my Husband and I...I need to mention that when I had called thinking it was ***** that person and her Manager knew everything about our account so that is also why I thought it was **** TV. We know have no TV service!!! Because it is to expensive. It just sucks that this Pro Communication LLC would do something like that. Know we have no TV service because it is to expensive!!!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.