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Is this Your Business?

Business ProfileforPopeye's Fried Chicken

Carry Out Food

Multi Location Business

Related Categories

Business Details

This is a multi-location business.

Location of This Business

2137 Staring Lane, Baton Rouge, LA 70810

BBB File Opened:

11/9/2010

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 00932545 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932512 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932544 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932546 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932518 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932511 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932515 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932510 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932516 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

BBB records show a license number of 00932514 for this business, issued by EBRP Department of Tax & Revenue

These agencies may include:

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

Contact Information

Principal

Holly Maultsby, Customer Contact

Customer Contact

Holly Maultsby, Customer Contact

Additional Contact Information

Phone Numbers

(225) 929-7098
Other Phone
(225) 272-1750
Other Phone

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Customer Complaints

1 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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Most Recent Customer Complaint

07/02/2022

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

Complaint Details Unavailable

Customer Reviews

5 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review

Jill T

10/31/2024

The management at the Staring Lane location in Baton Rouge, LA is dysfunctional. I've witnessed on two separate occasions where the manager (and it was two different managers, months apart) yelled at customers, not because they were being rude or unruly, but because the manager was overwhelmed, understaffed, and in possession of absolutely no people skills. I understand feeling that way, but the way customers are treated at this location is abysmal. Additionally, online ordering at this location is a joke. Despite ordering and paying online, and being informed your food will be ready for pickup in less than 10 minutes, when you arrive at the store for in-store pickup, you're informed that you'll have to wait in line to place your order because they aren't putting online orders together until you get in line in the store and place your order. What is the point of ordering online? This location seems to have a knack for hiring angry, short-tempered people who are ill-suited to managing, and it shows. The place is usually pretty grimy on top of bad management (which go hand-in-hand, so no shock there). My last time visiting this location (and probably all locations for that matter) was today, where I left the store empty-handed because I didn't have time to wait another 10-15 minutes in line to pickup an online order (remember, they still have to put the order together AFTER you order it a second time). After about 5 of us had been standing in line at least 10 minutes, the manager shouted out that she was no longer taking orders from people in the store until they got caught up. Do better, Popeyes!

Read 4 More Customer Reviews

Local BBB

BBB of South Central Louisiana

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

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