ComplaintsforDrapes Sew Divine
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Complaint Details
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Initial Complaint
05/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I gave ******** ******, owner of Drapes Sew Divine, 24 yards of fabric to make 2 slipcovers on January 20, 2024. The cost of that fabric retails for almost $2000. It is now May 4, 2024, and I have received nothing. Below is a timeline of our communication, which can be proven via text and email records. 2/8 ******** said I’d get a pic tomorrow & slipcovers would be finished in a few days. 2/12 ******** said she’d be done by the end of the week. 2/20 ******** said she’d drop them off Monday or Tuesday. 2/28 ******** said I could get them Monday. 3/9 ******** said her machine is broken and a part has been ordered. 3/14 ******** said I’d have them next weekend. 3/26 ******** said I’d have them this week. 3/28 ******** said she had to order a new machine. 4/12 ******** said the firm drop off date is Wednesday 4/17/24 at 4:00 pm. 4/17 ******** was a no show and didn’t return my 3 texts or phone call. 4/18 No response from ******** after a text and 2 calls, but then she finally replied that slipcovers are somewhere outside of Lafayette with someone else, but she doesn’t know where. 4/19 No response from ******** to 3 texts or 3 calls about slipcovers. 4/22 The following message was texted and emailed to ********: I gave you 24 yards of fabric on January 20th. The cost of that fabric was almost $2000. You have 24 hours to tell me where I can get that fabric back, in whatever state it may be in. 4/23 ******** replied that arrangements are being made for the fabric to be returned to Baton Rouge as soon as possible. I haven't heard from her since.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.