Customer ReviewsforOutdoor Envy Llc

first lie pool was suppose to be here July 2022 didn’t come until Oct 2022 7 months later project still isn’t done in April they tried to get final pymt release when project wasn’t even finish there an unlicensed contractor They lie to bank They never pulled permits so pool was never inspected like it suppose to be we don’t even know if their electrician was license We do know there cement people wasn’t all the stuff wrong w/ pool in Nov a cement truck poured a load of cement in pool we had to clean it out ourselves cause there to lazy to clean it out Dec we noticed we was loosing water in pool & pretty fast found out we had a leak that didn’t get fix until March that same crack has crack again we discovered that ourselves & was told to jb weld it until it can be fix in Oct pool keeps cracking cause of poor installation second opinion said that this is the worst pool they have seen w/ all the hollow spots & that’s why it keeps cracking They had 3 employees get in pool on different days & they all said the same thing also inform us that we suppose to have 5 returns but only have 4 We had to get attorney involved & that’s when they refuse to finish work which now we know why cause they didn’t do anything they was suppose to They sent 3 unprofessional letters asking for money for there horrible cement job & the 3 loads of dirt when we have a message saying that they was covering dirt Our gas heater wasn’t hooked up cause they need a license plumber & permits which they have neither Slide never done The cement has no fiber nor footings it pretty much flakes off & we had metal sticking out our erosion under the cement was crazy our dirt guy said that we had 4 more rains & we would lose all of our cement Pool contractor justify that by delivering 3 loads of dirt our dirt guy had to bring in 13 loads of clay dirt Even the pool vacuum was messed up we had to get a new power supply The umbrella holders is like the leaning tower of Pisa 3 crack tiles around pool