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Complaint Details
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Initial Complaint
12/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
****** ********, of Xtreme Metal Worx, did roof repair work and we have had leaks since his work was done. After his roof work and us discovering the leaks and notifying ****** ******** of the leaks ****** ******** came out and did some repair work and said the leaks were fixed. We still have leaks and cannot even get a return phone call.
Business response
12/13/2022
I recommended that the metal be changed when first looking at the job on the lean-to section that is leaking. I informed home owner of not replacing 30 year old metal that it would leak. I came out to try to resolve issue 3 times by siliconing screw holes and rust holes. Obviously its not working i would be willing to change the old metal out with new metal free of charge if home owner buys material that is my resloution to this problem.
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.