ComplaintsforAnywhere Plumbing Repair, Inc.

• Initial Complaint

  08/22/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  Anywhere Plumbing was sent out to my house due to a clog in the main drain line. I was told by the technician that it would cost me an additional $185.00 to access the drain line since they had to get on the roof and it was not covered under my home warranty plan. The technician got on the roof and told me that the problem should be fixed. Two days later I noticed that the toilets and tubs in both bathrooms were still not draining or flushing. Anywhere Plumbing came out again and performed the same job. The technician was quick to tell me that if the problem wasnt resolved, the next step would cost me at least $600.00 to flush the line and an additional $350.00 to run a camera to make sure that the clog was gone. I had to call American Home Shield again to see if I could get another company sent to my home. American Home Shield told me that they were waiting for Anywhere Plumbing to submit a report to them before they could do so. A few days later, I had to deal with sewerage backing up in both tubs and toilets. I finally had to call another plumbing company out since I couldnt use any toilets or tubs. The new company came out, spent as much time as necessary and fixed my plumbing issues. I found that Anywhere Plumbing does not care about doing a professional job and are quick to recommend more expensive services before attempting to solve your issues. I would implore any potential customers to keep Anywhere Plumbing anywhere away from your home.

  Customer response

  09/12/2023

  [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  At this time, I have not been contacted by Anywhere Plumbing Repair, Inc. regarding complaint ID ********.
  
  Regards,
  *******************;
  *******************
  

• Initial Complaint

  08/07/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  Dear BBB of Greater New Orleans Area,We, ********************* and ***************************, hereby file complaint against Anywhere Plumbing Repair, Inc., *********************************************************** for the following:1. Anywhere Plumbing Repair, Inc. as assigned plumbing contractor of American Home Shield (AHS) took $125 from ** without doing anything more than any ordinary person would be able to do;2. After taking $125 from us, Anywhere Plumbing Repair, Inc. told us they sent a service report to AHS the day after a visit to our home, which AHS denied receiving;3. For $125 Anywhere Plumbing Repair, Inc. did not clarify with AHS what they found, AHS claimed they could not contact Anywhere Plumbing Repair, Inc.;4. For $125 Anywhere Plumbing Repair, Inc. did not respond to our emails;5. For $125 Anywhere Plumbing Repair, Inc. did not contact us back to confirm they clarified their service report with AHS.Essentially, we are reporting Anywhere Plumbing Repair, Inc. for taking $125 under false pretenses, committing fraud.Sincerely,********************* and ***************************

  Customer response

  09/01/2023

  [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  At this time, I have not been contacted by Anywhere Plumbing Repair, Inc. regarding complaint ID ********.

  American Home Shield (AHS), our home warranty insurance provider assigned Anywhere Plumbing Repair, Inc. to complete a service request, and according to AHS, the written report Anywhere Plumbing Repair, Inc. submitted to AHS differs from the written report we received at the end of the on-site visit by Anywhere Plumbing Repair, Inc.
  
  Sincerely,
  
  ********************* and ***************************

  
  

• Initial Complaint

  03/04/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I am filing this complaint for my elderly parents. August 90 years old and ******* (87) ***** at *********************************************************************************. We submitted a Service Request to American Home Shield to repair their toilet. My parents toilet would not flush. Anytime Pluming came out and did not fix the problem. They told my parents they wanted $300 an hour to try and fix their toilet and the probably needed 2 hours adding up to at least $600. This company attempted exploit my elderly parents . My parents paid for the ****************************** to prevent the high cost of repairs. Yet the company American Home Shied sent attempted to do just that. The toilet flooded and my 90 Dad had to clean it up. I asked *** at American Home Shield to send another pluming company but sent Anytime Plumbing the back. They called my Dad and told him they still wanted $300 per hour. He told them not to bother to come out. We want the toilet fix. This is a disgrace for people to take advantage of the elderly. I can be reached at ************. Or ****************** ******************* *******, Attorney at Law for August ***** ************************************************************ ******************* ******* Attorney at law

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩