ComplaintsforHwy 90 Auto Salvage & Repair
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Complaint Details
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Initial Complaint
05/07/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
11/9/2023 He told to deposit cash money $1000 and to pay the rest upon delivery shop a total of $2200 cash money. After two motors were delivered that did not work, he told me he would refund me my deposit to make things right since he could not provide me the correct motor.Business response
05/30/2024
Will work with him and have tried , I have spoken with Mr. ********** wife and I've been in the hospital.
Tried working with him and refund half and get my motor back and he refused. He wanted it all even though his mechanic has my motor and transmission.
Initial Complaint
05/31/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
11/3/22- Called business owner to discuss light fixtures I was trying to locate and purchase. Also sent text messages with detailed information about my vehicle including the vin number. 11/13/22- Business owner contacted me saying he acquired the fixtures I was requesting. We decided on $300 to purchase both fixtures. 11/15/22- Business owner said “they sale everything with a warranty” and the fixtures would fit my vehicle. 11/17/22- Met owner in Lake Charles to get the fixtures and paid $300 cash. 11/18/22- Called and texted owner to inform him that the fixtures in fact were not the correct size for my vehicle. 11/22/22- Owner said that he ordered more lights that would be delivered the following week. 12/7/22- Texted the owner and asked him to please contact me after repeated attempts to reach him. 2/9/23- Reached out to owner again. 5/18/23- My last text sent to owner due to no response since 12/7/22.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.