ComplaintsforAsphalt Paving Contractors
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Complaint Details
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Initial Complaint
08/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Harrison asphalt was hired to asphalt my driveway and carport on April 7 for a price of 8,000 dollars. The job was completed that same day and paid for. July 11 I contacted mr. Harrison and informed him that the asphalt was cracking and it was only about a inch thick in places. After many text messages he finally came out to see the problem. He said he would come back and fix the problem and add more asphalt to bring it up to standard. Nothing has been done to this date. His excuse is he is to busy . His warranty is for six months and I am asking him to do the job to industry standards and extend the warranty. I have copies of the text messages between he and I with his promise to come back and do the job. The phone number I have for the company is 337 366 4640 and 1 833 4686497Customer response
09/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 17742779, and find that this resolution is satisfactory to me.
Sincerely,
Al CharlotCustomer response
09/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 17742779, and find that this resolution is satisfactory to me.
Sincerely,
Al Charlot
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.