We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Donnie Grubbs, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileDonnie Grubbs, Inc.

            Siding Contractors
            BBB accredited business

            Current Alerts For This Business

            Pattern of Complaint:
            BBB files indicate that this business has a pattern of complaints concerning Refund/Exchange Issues, Contract Issues and Repair Issues. On June 12, 2024, the BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business's response. A second notice has been sent to the business on June 28, 2024. The business has responded and agreed to take the following action. Moving forward, we plan to implement changes such as increasing training for our staff, streamlining our complaint resolution process, and implementing regular customer satisfaction surveys to ensure we are meeting the needs of our clients.

            Contact Information

            402 Cypress St

            West Monroe, LA 71291-3022

            Get Directions
            Visit Website
            Email this Business
            (318) 324-1232

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/27/2000

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers siding, pation covers, screen & glass rooms, metal roofs, windows and bath remodeling.

            Business Details

            Location of This Business
            402 Cypress St, West Monroe, LA 71291-3022
            Email this Business
            BBB File Opened:
            1/19/2007
            Years in Business:
            48
            Business Started:
            1/1/1976
            Accredited Since:
            6/27/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Tubbs by Grubbs, LLC
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/22/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Date of the transaction was July 10, 2014.The cost was $6,900.00. The business was to remove my bathtub and replace it with a walk in shower with a seat with a lifetime guarantee. The seat developed a crack and this was reported to the business on June 18, 2024. Someone came and took pictures of the seat and was supposed to get back in contact with us. They never did. We contacted them again the first week in July and was told again that they would contact us on July 8, 2024 after they checked with the warranty department. They never contacted us. We contacted the business again on August 16, 2024 to inquire of the status of the complaint. We were told again that they had to contact the warranty department. Someone was to come and look at the seat again on August 20,2024. This has not happened. This business has not kept its word nor has it tried to resolve the issue. I am handicapped and need the seat because I am unable to stand and take a shower
            Read More
            Read 22 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            BELINDA P

            09/04/2024

            I am a single mother that trusted Donnie Grubbs to renovate my patio in March 2024 and it has yet to fixed after repeated phone calls and showing up to the with videos and sending videos to the business I think it's very unprofessional that I am left with a leaking roof on my patio. I wanted the patio did to enjoy the summer on but I have not enjoyed it because its raining on it I paid my my money before they started and after even when I noticed it was raining on it thinking they would fix it right
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.