ComplaintsforGregory's Fine Tailoring
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Complaint Details
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Initial Complaint
08/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My Fianc and I left her brand new wedding dress with ******* to have it tailored on July 2nd 2023. ******* informed us that it would be ready by August 1st. On August 1st my Fianc called ******* to pick up her dress. ******* informed my Fianc that no work had commenced on the dress. She decided to retrieve her dress from the tailor and bring it else where. When we returned home and took the dress out of its bridal dress bag there were two blood stains on the dress. I immediately called ******* and informed him of the stains. He denied all culpability, refused to pay for the cleaning of the dress and hung up the phone. We want the cleaning costs paid for by Gregorys Fine Tailors.Customer response
08/13/2023
I have not heard from the business in response to my complaint.
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Contact Information
Business hours
Today,9:00 AM - 4:00 PM
| MMonday | 8:00 AM - 7:30 PM |
|---|---|
| TTuesday | 8:00 AM - 7:30 PM |
| WWednesday | 8:00 AM - 7:30 PM |
| ThThursday | 8:00 AM - 7:30 PM |
| FFriday | 8:00 AM - 7:30 PM |
| SaSaturday | 9:00 AM - 4:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.