4 Customer Reviews
Review from Wendy O
5 stars07/09/2023
I called Boston Rug from a ****** search and, after calling a number of companies, got a very good feeling from our conversation. They immediately sent out a van to pick up my 8x11 rug. The rug is a light color, and had some pet stains on it. Upon pick up, I immediately received an invoice via email with the order number & cost confirmed. The rug was returned earlier than promised, it was very clean, no more odor and in excellent shape. I will definitely use their services going forward!
Boston Rug Company, Inc. Response
07/10/2023
Thank you very much for you 5 star review, comments like these gives us more energy and will to do better and better. Thanks again and hope to be of service to you soon again.
Best regards
bahman
Review from Ann M
5 stars02/16/2023
First time using Boston ******* They did an amazing job cleaning and replacing the fringe on our rug. It is a machine-made oriental-style, and when we've had it cleaned elsewhere they always scoffed at it as "not being worth the effort." Not Boston Rug! The treated us as if we were long-standing customers, and the rug was worth five figures! Plus ******************, the owner, is delightful to work with; he answered all of my questions in great detail and is an excellent listener. Thank you, Boston *******Boston Rug Company, Inc. Response
07/10/2023
Thank you very much for your 5 star review. Your comments are very nice and encouraging, hope to be of service to you soon again.
Best regards
bahman
Review from Bridget P.
5 stars07/07/2022
I have had my oriental rug professionally cleaned by the Boston Rug Company twice. They have always been timely, and fairly priced, and have done a beautiful job maintaining my rug which was my mother's before it came to my home. It has always come back looking as if it's brand new. I would recommend their service to anyone with fine area rugs.Boston Rug Company, Inc. Response
07/08/2022
Thank you very much for your kind words and your recommendations and your 5 star review. Looking forward to be of service to you soon againReview from Alexandra April M.
5 stars01/18/2022
Right from my first phone call the owner was very professional and accommodating. They picked up my rugs that same day and said it would be up to 10 days for a turnaround but they had them back in five days and they look great! I would highly recommend them. I could see they had excellent experience because they saw immediately that My rugs were genuine hand woven orientals and very valuable so Im glad I found them. If you want the best for your rugs call them!Boston Rug Company, Inc. Response
01/21/2022
Thank you very much for your 5 star review, it really means a lot to know that your customer are happy with your work.Many thanks for your recommendation and your kind words as well.Thanks
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