ComplaintsforNative Sun
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Complaint Details
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Initial Complaint
12/15/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
The Company Name is Native Sun *** Grown Cannabis Hemp Flower. Not much information to go by ? Not sure if this address is correct. I purchased product in October of 2021, have yet to receive **************Business response
12/16/2021
The complaint that was sent provided a screenshot of a website that did not belong to our company. The complaint was for Native Sun Hemp and our company is Native Sun Cannabis, so we understand the possibility for misunderstanding. We cannot ship products, products can only be ordered for online to in-store pick up. We do not deliver, we are only a licensed retail dispensary with our CCC license being ********, the only operating license being located at ******************************************. Attached are some screenshots of Native Sun Cannabis' webpage and online ordering platform where online pick *** can be done.
You may also see here a link to Native Sun Cannabis' webpage, https://www.nativesuncannabis.com/ where the screenshot was from https://nativesunhemp.com/
Our company does not provide any form of delivery, and customers who wish to order online will have to go in store and provide a photo ID to purchase product from our store.
Thank you and please feel free to reach out if any more information is needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.