ComplaintsforOTMC Exterior Cleaning
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Complaint Details
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Initial Complaint
10/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Company website says they pressure wash gutters inside and out. Dec 9th job cancelled due to cold weather and companies concern pressure washing using their aluminum ladder near electrical wires on side of house.Aug 1 company returned. They charged me $600.Below is what was listed on my bill.Basic Anual Cleaning Basic Gutter Cleaning.Hand-removal and/or blown out most visible debris and blockages in gutters and downspout.I discussed the pressure washing issue from the Dec. 9th cancelled job. They did not acknowledge it even happened and pressure washing was not part of this job.Pressure washing is why I hired them.Customer response
10/16/2023
I have not heard from the business in response to my complaint.
My i-phone is not working so I can't provide you a date, but I did receive a voice mail from this company asking about my gutter needs for fall clean up etc.
I did not respond to their voice mail.
Thank you,
*************;
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.