1 Customer Reviews
Review from Julie I
1 star07/18/2023
If you go to Showcase ******** to see The Sound of Freedom, this was our experience. -They switched the theater is was supposed to be played in to a smaller theater was was completely packed, first come, first serve seating, not an open seat.-our 3:35 movie was pushed back until 4pm - We were ushered into the theater like cattle by 4 or 5 staff members.-As soon as I walked in, I said "the ** is off", it was hot and super humid, but I gave them the benefit of the doubt.- The volume was very low.After a half hour of sweating I took a walk through every other theater that had movies playing- they were all nice and cool and LOUD! I went to customer service and told them "It's humid and hot as ***** in there, you need to turn on the ** and turn the volume up". Everyone could notice the difference when they eventually turned on the ** and turned the volume higher. If you go to see this movie, don't wait to say something..I guess this has been happening often, I just didn't know.
Customer Review Rating
Average of 1 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.