We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Cape Clogs, Inc.

          View full profile
          Location of This Business
          215 Onset Ave, Onset, MA 02558-1986
          Email this Business
          BBB File Opened:
          8/11/2011
          Years in Business:
          18
          Business Started:
          6/1/2006
          Business Incorporated:
          6/27/2006
          Type of Entity:
          Corporation
          Number of Employees:
          1
          Alternate Business Name
          • CapeClogs.com
          Business Management
          • Ms. Pamela Irving, President
          Contact Information

          Principal

          • Ms. Pamela Irving, President

          Customer Contact

          • Ms. Pamela Irving, President
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Serving Area
          • USA
          Payment Methods
          • Cash
          • Check
          • Debit Card
          • American Express
          • Discover
          • MasterCard
          • PayPal
          • Visa
          Refund and Exchange Policy
          • The business states we accept returns on unworn clogs for a period of 30 days from purchase. Please contact us at 800-380-5977 (phone and fax) or email us at pamela@capeclogs.com to obtain a Return Authorization Number. For web partners and catalog partners; it is necessary to send via fax/email a excel spreadsheet notification of the detail of the return- for example wrong size, defect, and/or a dislike matter. We need to know the style name/ pattern and size on the spreadsheet and the issue of returning product. We will issue credit to the account once we received the clogs and spreadsheet. We recommend to send return product monthly unless you do it on a case by case basis. All returns must be boxed and sent to: Pinnacle Distribution Services 220 O.Connell Way, Bldg B East Taunton, MA 02718 Attn: clog returns – HS. We will not accept any clogs that have been worn extensively. Defective issues we will accept; cracked wood/ heel, knot in the wood, or staple placement, ripped leather top portion.
          Referral Assistance
          • United States Federal Communications Commission, Consumer Inquiries and Complaints Division
            445 12th Street S.W.
            Washington DC 20554
            Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
            Fax Number: 866-418-0232
            https://consumercomplaints.fcc.gov/hc/en-us
            fccinfo@fcc.gov
          Social Media

          Contact Information

          215 Onset Ave

          Onset, MA 02558-1986

          Get Directions
          Visit Website
          Email this Business
          (800) 380-5977

          Accreditation

          This business is not BBB Accredited

          Years in Business: 18

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.