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          Charter Spectrum has 1136 locations, listed below.

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            Business ProfileCharter Spectrum

            Cable TVs
            Looking for more information? Access the headquarters listing for Charter Spectrum
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Current Alerts For This Business

            Bankruptcy:
            On 03/27/2009, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 09-11435. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to New York Southern Bankruptcy Court CM/ECF One Bowling Green New York MA 10004-1408 for resubmission to that court. The case number should be entered on the form.

            Additional business information

            Additional Info:
            The main headquarters for this company is located in Greenwood Village, CO. For a complete report or to file a complaint, please contact the Denver/Boulder, CO BBB at 303-758-2100 or visit their web site at www.denver.bbb.org
            See all additional business information

            Contact Information

            131 E Main St

            Webster, MA 01570-1713

            Get Directions
            Visit Website
            (508) 853-1515

            Customer Reviews

            1.09/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 3,466 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            15,070 complaints closed in last 3 years

            5,246 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 32

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Products & Services

            This company offers telephone communication services including video and high-speed internet.

            Business Details

            Location of This Business
            131 E Main St, Webster, MA 01570-1713
            Headquarters
            400 Atlantic St Fl 10, Stamford, CT 06901-3512
            BBB File Opened:
            2/9/1987
            Years in Business:
            32
            Business Started:
            12/1/1992
            Business Incorporated:
            1/3/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Charter Communications, Inc.
            • Charter TV 3
            • Spectrum Business Solutions
            • Time Warner Cable
            • Adelphia
            • Adelphia Communications Corp
            Contact Information

            Principal

            • Mr. Neil Smit, President/CEO

            Customer Contact

            • Ms. Georgia Griffith, General Manager
            • Mr. Dennis Jerome, Director of Marketing
            • Mr. Neil Smit, President/CEO
            • Ms. Vickie Mason, Customer Service Specialist
            • Ms. Jana Brewer, Manager of Customer Care
            • Ms. Stacey Frank, Supervisor
            • Ms. Regina Day, Customer Care Supervisor
            Additional Contact Information

            Fax Numbers

            • (508) 854-5042
              Primary Fax
            • (704) 697-4579
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Local BBB

            BBB Serving Central and Western MA and Northeastern CT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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