ComplaintsforJ P Installations
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Complaint Details
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Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In 2021 we agreed on a contractor to complete an addition on our home as well as finish the basement. ***** team could not get the outside done by a certain date so they started inside at the basement. They were to start the third week in September and never showed. After contacting him, they were going to start the following week as he had some other things going on. I m had a firm date of the week of a thanksgiving for completion as I was having company over and needed to utilize the space. After about 4 weeks and not much done, (he came once a week) I decided that its best he gets let go as he now cant meet the deadline. We void the contract in the beginning of November. Prior to the voided contract, **** and team ( whom ever he hired) moved the ** condenser from the side of the house to under the deck next to the oil filter. I asked if that was ok- he assured it was. Flash forward to summer and a heat wave, the ** stops working. The condenser was smoking and looked like it was catching fire. After the fire ************ ** company, inspector showed up, it was brought to my attention that the condenser should never be under any circumstances, enclosed or near any other objects, especially an oil tank. The unit that I purchased two years prior needed to be replaced. I emailed **** to explain this and try to work something out before having to file in court. He responded saying it wasnt his issue and that he didnt believe me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.