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          Find a Location

          A Class Act Limousine, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileA Class Act Limousine, Inc.

            Limo Service
            Multi Location Business

            Contact Information

            27 Hobson Ave

            Wilmington, MA 01887-2059

            Get Directions
            Visit Website
            Email this Business
            (978) 604-4945

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            A Class Act Limousine is a full service limousine company. Some of the many services they provide but are not limited to are corporate events, sporting events, concerts, night outs and more.

            Business Details

            This is a multi-location business.

            Find a Location

            A Class Act Limousine, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              27 Hobson Ave, Wilmington, MA 01887-2059
              Email this Business
              BBB File Opened:
              3/27/2017
              Years in Business:
              9
              Business Started:
              6/1/2015
              Business Incorporated:
              6/16/2015
              Type of Entity:
              Corporation
              Number of Employees:
              1
              Business Management
              • Ms. Melissa A Staples, President
              Contact Information

              Principal

              • Ms. Melissa A Staples, President

              Customer Contact

              • Ms. Melissa A Staples, President
              Additional Contact Information

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/06/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              July 23rd, 2023 I hired A Class Act Limousine to transport me to/from the airport. My trip was canceled and the owner said, in writing, she would refund me $160. I have contacted her multiple times and still have not received a refund. Please see the attached Word document for details such as dates, payment receipts, text screenshots, and phone conversations.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shaina I

              01/10/2024

              I requested transportation to the airport for 3 adults, 2 toddlers and their car seats, and 3 suitcases. This information was confirmed with ******* upon booking. I was assured that this would be fine. Our driver arrived 20 minutes late in a rusted out 2010 **** Explorer that was not clean inside. Our luggage would not fit with the amount of people in our booking. The driver told us that she did not think we would fit either, but ******* told her to come anyway. ******* then cursed me out on the phone after asking for a refund. Do not use this company. It is neither luxurious or professional. Save your money and dont waste your time.

              A Class Act Limousine, Inc. Response

              01/11/2024

              This customer sent a email asking for a vehicle for 5 people. At no time did she mention that it was 2 adult and 3 children all with car seats. She also did. It mention there would be a double troller.
              On the day of the trip she was informed that due to an accident her driver would be 15 minutes late. The driver arrived in a 2015 SUV that has no rust on it at all. It was also clean. 
              before even attempting to put the luggage in the vehicle, the clients husband swore at the driver multiple times. He the. Opened the hatch of the vehicle and then slammed it down, breaking the door. By then threatened the driver and pointed in her face swearing again. 
              The driver then was instructed to leave. The police were called to report the issue with the vehicle and the driver left the area. The bags would have fit in the vehicle. These people also made a complaint on another page stating that the owner cursed at them, however the owner was not there and was not called until after the complaint was made. 
              I am sorry this job went down this was but no driver deserves to be threatened. 

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