ComplaintsforEAST COAST RENOVATION SERVICE INC
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Complaint Details
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Initial Complaint
03/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
WE HIRED EAST COAST RENOVATION SERVICES TO MAKE RENOVATIONS TO OUR NEW BUSINESS. THEY WERE SUPPOSE TO START IN THE BEGINNING OF OCTOBER 2022 AND BE FINISHED BY NOVEMBER 10, 2022. THEY DIDN'T START TILL THE END OF OCTOBER AND STILL AREN'T FINISHED AS OF FEBRUARY 28, 2023. THEY'VE HALF ASSED THINGS, LEFT WALLS UNFINISHED AND THE NEW ELECTRIC IS BLOWING. I CAN NEVER GET A HOLD OF THE OWNER BY PHONE AND HE RARELY ANSWERS MY EMAILS. WHEN HE DOES ANSWER EMAILS HE ALWAYS SAYS HE'S GOING TO HAVE SOMEONE OUT TOMORROW AND THEY NEVER SHOW. THE TWO MOST EXPENSIVE RENOVATIONS HAVEN'T BEEN DONE AT ALL. WE ARE SUPPOSE TO HAVE A RAMP DELIVERED AND INSTALLED AS WELL AS A MINI SPLIT. WE ARE A BUSINESS AND THIS IS PUTTING A DAMPER ON OUR DAILY OPERATIONS. WE NEED THIS JOB COMPLETED AS SOON AS POSSIBLE.Business response
03/21/2023
We have installed the mini split unit. They delivered her ramp and it was th wrong size I shipped back and they are shipping the correct size. I explained that to her and she said that it was ok.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.