Customer ReviewsforKeystone Building and Restoration, LLC

Keystone Roofing and more specifically, *******************, were absolutely excellent helping me get my roof replaced. They were courteous and professional during all phases of the process. I was pleasantly surprised by how detailed **************** was as he assisted me. He stopped by my house and offered a free roof evaluation by going on the roof AND using a high tech drone. He sat me and my wife down and walked us through every step of the process and answered every single one of our questions. *************** gave us multiple product samples and explained the benefits of each. He ensured we obtained all the necessary approvals and told us exactly what to expect from our insurance company. This was the most impressive part, he was honest and transparent during the entire process. He didnt mislead us and say we would definitely get approved to replace our roof. He told us what damage had been done and explained what the insurance company would cover and how that impacts homeowners. Before my insurance agent came to view the roof, **************** took the time to help me to chalk up and highlight the damage and take pictures. The entire process was seamless. The day before the install the Keystone project manager texted me the time the team would arrive and told me to call if I had questions. On the day of the install the Keystone team arrived promptly at 7am to begin working and was done by 2pm. You couldnt even tell they had been there based on how well the cleaned everything up! The roof looks excellent and me and my family are forever thankful. This was an excellent experience and I highly recommend **************** and Keystone Roofing.

Keystone Building and Restoration LLC Wil P***** was my contact representative from start to finish, providing a very positive customer experience. Wil was easy to work with, extremely responsive, addressing all my questions and concerns in a very timely manner. When the HOA requested a sample of the new singles being installed, Wil provided two samples and pictures of new roofs that had been installed in my community. Wil took a number of photos before, during and after the installation for my records. I greatly appreciated the extra documentation. The crew arrived on time and completed the job in one day. The cleanup was top-notch no debris, nails, or trash left behind. The roof looks great, and we are very pleased. I highly recommend contacting Wil P***** for your roof repairs or replacement.

Keystone did a fantastic job on my roof. Jeneffer was very professional throughout the entire process and communicated with me well from beginning to end. Very happy overall!

Keystone Building and Restoration's team truly excelled in executing my complete roof replacement. From the outset, Gabriella's professionalism and responsiveness stood out, guiding us seamlessly from the initial consultation and insurance claim to the final project completion. Her expertise extended to helping us navigate the various shingle options; she even went the extra mile to provide us with samples. The entire process was swift and hassle-free, resulting in a promptly replaced roof. I would definitely recommend this company and working with Gabriella!!

I had a positive experience with Roberto and the workers. Replacing and restoration of my roof. Roberto and the crew was respectful, friendly and knowledgeable. I will recommend this company to family and friends in the future!

It was an absolute delight working with David at Keystone. My entire experience was seamless and worry-free. I would highly recommend them to any family member, friend or neighbor in need of a roof replacement or any other home improvement project. In addition, David kept me informed throughout the entire process from start to finish with texts and phone calls. He's a great communicator. All details about the roof replacement, the insurance claim, and warranty were explained to me. After the job was complete, I was elated with the workmanship and quality of the roof. It added much needed equity to our home. On a side note, we didn't even find 1 nail on our property after the job was done. Amazing. Thank you again David. We'll contact you again in the event of another future home project. Bryan, Bel Air, Md.

Roberto is the man! Thanks to him and Keystone Building & Restoration for the professional service including a new roof replacement. The roof install seemed to be the easy part as navigating my insurance companies maze of requirements related to the storm damage we had previously incurred proved to be most challenging but that's where Roberto came in. He provided patient, fair and honest guidance as we worked together to gain replacement approval. Special THANK YOU to the men who installed the roof in the high August heat, we appreciate you.

My wife and I worked with Roberto Jimenez of Keystone Building and Restoration for a roof replacement. Roberto was incredibly thorough and explained all of our options. Roberto was very helpful when working with insurance company as well. Communication was excellent and proactive at all times. Work was completed perfectly and the finished product was better than expected. The crew was very respectful of my family as well.

I had an awesome experience with Keystone Building and Restoration. My roof was in need of serious repair and me, being a first-time home buyer with no experience with home repair. I met Roberto who was able to educate me and guide me through the entire process. Roberto and the entire team worked very hard doing an amazing job and finished my roof in 1 day. These guys are very knowledgeable when it comes to roofing and I would highly recommend.

They are the best in the services they provide. George has been very professional and guides you in the right direction from inspection to claims and scheduling.