7 Customer Reviews
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Review from Maximo W
5 stars07/11/2024
Mercedes S 400 Hybrid converted into gasoline. After almost 10 years, I have made the best decision regarding my beloved S400. Everything went well the first years but when it started with problems I realized that at least 100 miles from where I live, no mechanic understands how to repair this car. Finally, I got someone who changed the converter, but finally required a hybrid battery as well, I went about two more years, and then problems with the air conditioning and modules and converters, the car did what I wanted and did not always match my needs, when the battery light came on the dashboard, I knew perfectly well that if I turned it off it would not start again. After several times, I discovered that eventually the alarm would turn itself off and the car would start again and finally leave me stranded at any point and at any time. Tired of the issue I asked for a quote to sell it and the proposal did not even cover what the 4 tires of this car are worth. After a lot of research, I discovered by chance the people of Youcanic in Maryland, I contacted them and Rushit (the person who assisted me from the first day) changed my life. Logically the 1100 miles that separated me from Youcanic made me think a lot because if the car failed again, sending it back to Maryland would be very expensive and problematic. Finally, Rushit told me about the gas conversion and that got my attention, finally, I wouldn't have to deal with the converters anymore and the multiple modules plus the hybrid battery. I had never shipped my car more than 30 miles, so transportation became a headache as well until Rushit took over and took care of everything, both picking it up and shipping it back. Today, after driving my converted baby a thousand miles, I am no longer afraid to use it; best of all, any mechanic can repair or service it. Rushit Thanks very much, and thanks all Youcanic teams! Ps; My baby came back with all four new tire centers and a new star without charging me a penny.Review from Dennis J
5 stars08/25/2023
This device is perfect for the home mechanic. I rented one for the week and it sorted out several issues I had on my 2008 Volvo XC90. I set my transmission to relearn after fluid flush, reset my steering position sensor, which made a huge difference, plus it helped me track down traction control and AWD issues. I can't even imagine how much money it saved me. If I need it again, I'm buying it. Dennis JYOUCANIC Response
08/29/2023
Thank you so much for taking the time to share your experience with our device! We're thrilled to hear that it helped you resolve multiple issues on your 2008 Volvo XC90. It's great to know that you found the device user-friendly and effective for tasks ranging from transmission relearning to steering position sensor resetting and more.
Our primary aim is to empower home mechanics like yourself to take control of their vehicle's maintenance, and your feedback shows that we are on the right track. We're especially glad to hear that the device helped you save money, which is one of the main advantages we strive to offer our customers.
If you ever decide to make a purchase in the future, we're here to assist you in any way we can. Please don't hesitate to reach out if you have any more questions or need further assistance.
Best wishes for many more smooth and trouble-free miles on your Volvo!Review from Johnnie A
5 stars06/11/2023
My Mercedes Hybrid stalled and would not start. The car was towed to a Mercedes Dealership. I was told it was going to cost me $480.00 just to diagnose. A week later I received a call from the dealership and I was told the car needed a hybrid battery and looking at about $14,000.00, the car only had 57,898 miles. I wanted a second opinion so I had the car towed to an independent Benz mechanic. In the meantime I was looking online to see if I could find a used battery and I came across a YouTube YOUCANIC video that was about Mercedes Benz S400 Hybrids and the problems that most common with them. There were several videos and all very informative and helpful made by YouCanic. I send them an email n next day I received a phone call from the person who was actually in the video and I explained to him what had happened and what the dealership had told me. He asked me to send him the codes so I tried getting them from the dealership and they didn’t have them and never gave them to me. I paid $480.00 to have the car diagnosed as to what the issue was and they didn’t have any codes. I ended up having the car scanned again by the shop where I had the car and email YOUCANIC. On Monday I received an email from YouCanic saying the Electronic Control Module was the problem and not the battery. I found a refurbished one that came with a 1 year warranty. YouCanic also told me that I would most likely need a new battery, not a Hybrid battery but the regular car battery. I finally had the control module installed last week and all the code’s disappeared and the car is running great! The cost of everything was a fraction of what I would have paid at the dealership, even if they had diagnosed the issue correctly. I cannot thank YouCanic enough for all the help I received. YouCanic is a great example of a Business that truly cares and has integrity! YouCanic is an alternative and better choice than dealerships.YOUCANIC Response
06/14/2023
Hello,
Thank you so much for sharing your experience with YOUCANIC. We are absolutely thrilled to know that our content and customer support made a positive impact on the resolution of the issue with your Mercedes Hybrid.
At YOUCANIC, we pride ourselves on empowering car owners with the knowledge and resources they need to maintain and repair their vehicles. It’s really encouraging to know that our guidance helped you make informed decisions, and most importantly, saved you from unnecessary expenses.
Your kind words reaffirm our commitment to serve our community with integrity, and we sincerely appreciate the trust you placed in us.
Please don’t hesitate to reach out to us if you need any further assistance or information. We are here to help!
Wishing you safe and happy driving in your Mercedes!Review from Peter H
5 stars08/31/2022
I wish they had there business in mass, it is so hard to find people that would help you solve a problem .thank you so much ***** **Review from Jim W
5 stars02/05/2022
Jim I am the original owner of a 2010 S400 (hybrid) Mercedes Benz with 90,000 miles in excellent condition. Suddenly the car wouldn't start so I had it towed to the Mercedes Benz dealership. They told me the car needed a power electronic module for $10,500 and they have never installed any. So I searched on YouTube and spoke to multiple people. Without a doubt the most knowledgeable technicians are at YOUCANIC and happen to be in my area. They have worked on numerous S409's. They made me aware that I could need a hybrid battery after the power electronic module install but I monitor my hybrid battery which was at 75%. They repaired my car for a fraction of the dealership cost. Two months later the auxiliary battery malfunction appeared on dashboard. The dealership wanted $500 so I called YOUCANIC was told an easy fix and look at website. Their website gave perfect instructions so I bought battery for $50 and I installed in thirty (30) minutes (I have no experience). If you have a 2010 Mercedes S400 don't waste your time just go to YOUCANIC.comReview from Faisal A
5 stars01/18/2022
They have great repair knowledge! and best customer support. I really appreciate Rushit he helped me diagnosis my s400 hybrid. great website for Mercedes owners.Review from Randy D
5 stars12/02/2021
Had been struggling for four days to get an answer to a very simply question, involving "REGISTERING" vs. "CODING" a new battery after installation in 2013 BMW 535i, using an Ancel BM700 scanner. Couldn't find anyone - including the virtually non-existent "customer/product service" people at Ancel Technologies - to help me or even seem understand my question. The people at Youcanic were great! Was able to talk directly over an ancient - but very effective and efficient - telephone, with a living, breathing human being, who understood my question immediately, and was able to clarify for me exactly what I needed to know. Saved me a great deal of aggravation and frustration. Very positive experience!!!
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