Customer ReviewsforR and J Contractor Services LLC

I had a house fire in January of 2022. My home had to be completely gutted and re-built. Needless to say, this was quite devastating. I was given a referral to R and J contractors and it turned out to be the best referral for me, in my situation. Time and care was taken by the team at R and J, to understand my needs and also to explain the process of insurances and re-builds. The process itself was long and arduous, but not on the contractors side. Supply and demand for materials and workers was challenging at times, but R and J did a great job managing all of the issues out of their control. Anytime an issue came up, I was contacted and things were explained to me in a thoughtful and concise manner. I have a beautiful home now, better than before the fire, and for that I am grateful. I want to thank Rich, Kristi, Kevin, Dakota and Erika, for making a life changing, terrible situation into a blessing in disguise. R and J are a dedicated and hard-working company, that has the integrity to stand by their word. I would use them again for future needs.

Thanks for the feedback.  We take pride in keeping customers informed.  I am glad we could help you through a difficult time.

In December 2020 we had a house fire which left us with some structural damage and smoke and water damage throughout almost the entire house. R&J was able to help us through the repair and restoration process, and took extra time to deal with us even when we were frankly lost and a bit panicked by everything that needed to be done. They even helped us deal with a clean out service when the first one we choose ended up being a disaster! Everyone we dealt with at the company was excellent. Rich was calm and even keeled when we needed a steady hand to navigate supply chain delays and problems with the county, Kristi was organized and helped us with all the detail work (who knew there were a thousand choices for cabinet knobs and hinges?!) and Erika kept the paperwork and billing and scheduling in line and understandable. When we had questions, one of the three had answers readily available. As a nervous homeowner, I made probably too many visits to the house during repairs, and the work men there were always pleasant to deal with and willing to show me what was going on and answer questions about what they were doing. In the end, R&J spent extra time fixing up some minor details to make sure we were 100% satisfied with their work. I give them 5 stars and two thumbs up.

Thanks for the positive feedback!

First rate company!!!! We had a bad fire and were out of our home for almost 11 months. The communication from the office coordinator, Erika, was spot on and we were able to follow the process every step of the way. Rich (owner) has a mastery certification in fire restoration and knows the ins and outs of the restoration process. Rich was there to guide us and keep us educated on the rebuild. I can't imagine using anyone else. We have all of our family and friends on notice about this great professional company. Thank God for Rich and his team ! 10/10

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