ComplaintsforBob's Siding & Roofing
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted Bob's siding and roofing to replace my roof in October 2017. They came and did the job in November of 2017. When they finished the job they said I should never have a problem with my new roof. In the fall of 2121 my roof started leaking. I had a few people go on the roof and look for any visible problems. Thought we had it fixed but it is still leaking. Started trying to contact Kerry in June of 2022. He finally called me 3 weeks ago and sent his workers over. He told me he would be with them but i have never seen him. Thought the problem was fixed but the next hard rain it was still leaking. Have called him again and he sent his crew over and they did nothing. My ceiling and now my wall needs repair and it is only getting worse. Now he will not even answer my calls. What should I do. The cost of the roof was around $8600,00. I need him to repair my roof.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.