ComplaintsforAlpha Heating and Air Conditioning
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Complaint Details
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Initial Complaint
03/13/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Alpha heating and air was to install HVAC in my home. Alpha heating did not obtain a Baltimore City Permit for my home nor did it pass/fail Baltimore city Housing inspectors. During another routine inspection for my home, I learned that I did not have a permit. I have called to the company (Steve) on several occasions with no resolve. The job has not been finished. I would like for Apha Heating to get the necessary permits and have it pass Baltimore City's inspection. The job is 75% complete.Business response
03/20/2024
The permit was pulled and the inspection is set up for 3-28-24 I have informed Ms ***** of inspection date . Job was completed 100%Customer response
03/20/2024
Complaint: ********
I am rejecting this response because: Alpha Heating has filed the necessary paperwork. I would like to keep this open until the work passes inspection. I did not receive remotes for my ductless AC. I would like Alpha Heating to provide the remotes and make any necessary changes based on the inspectors recommendation.
Sincerely,
****** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.