ComplaintsforShoresh inc
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Complaint Details
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Initial Complaint
09/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company tried to steal 18,000 dollars out of my **** ***.I’m not sure if they knew it was a **** ***,im not even sure how they got my card information but I have screenshots and I have screenshots of other people they’ve done this to.I went back today and saw that they deleted the reviews of others saying that they’ve done the same thing to them. I’m filing this complaint so they can’t steal or attempt to steal from anyone anymore.Business response
09/26/2023
Thank you for reaching out about this complaint. We apologize that the consumer has been caught up in this. We've received more than 300 phone calls and emails about this issue since last Wednesday.
Our 45-year-old non-profit did not initiate this transaction. We don't even have a **** *** account. Someone is using our name to try to scam people on **** ***. We've opened a fraud case with **** *** so they can try to figure out where these requests are coming from and shut that fraudulent account down. The case number with **** *** is *********.
In the meantime, we have been recommending that everyone affected file a fraud complaint with **** ***, and request that their **** *** card be deactivated and a new card reissued, or, even better, just delete the **** *** completely, since their account has been compromised.
Again, we apologize for the inconvenience.Please feel free to call or email us if you have questions.
Thank you,
~Liz
Liz ****** | Executive Assistant
Shoresh, Inc. | 3723 Old Court Road, Suite 206
Baltimore, MD 21208
Office ************
www.Shoresh.com
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.