ComplaintsforSmart Home Solar Panels
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Business continues to call even though they have been told I have solar already. They harass day and night and ignore my polite requests to cease calling and remove my number from their list. I gave warning that another call will result in a lawsuit.Initial Complaint
12/01/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I am receiving over 20 calls a day from this business. The number has a 941 area code in Florida and multiple different calls starting with a 200 prefix with location stating North Port Florida. I have asked them to remove my number from their calling list but they continue calling from 8:30 in the morning until 9:00 pm. This is harassing and I am disabled and don't need these constant all day annoying telemarketing calls from Smart Home Solar Co.Initial Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company calls multiple times a day from different phone numbers! I have asked repeatedly to be taken off there call list! As in DO NOT CALL ME, to no avail! I block numbers repeatedly and they call from another number its like a game to them! I have other things to do besides answer the phone while at work cause I dont answer the phone they hang up and call back from another number! This is so annoying! Like I said I have asked everyone that calls take me off your call list! Please stop calling me!Initial Complaint
10/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Can I transfer them to a dedicated BBB line that could see the calling number and begin tracing it back to the source call center? These folks call 3 to 4 times a day, when I ask for the website to check them out they hang up.Initial Complaint
09/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I'm going to file an FCC complaint as well. This company calls me 10-15 times a week from random numbers all over the country which makes me feel like they're spoofing numbers and they're always non-native English speaking people so possibly calling from outside of the country. And no matter how many times I tell them to take me off their call list, they still call me. I've asked nicely and not so nicely and they still call me. Apparently they do not care. I already have solar panels.....LEAVE ME ALONE!!!! They are the new "car warranty" calls. SHAME ON YOU!!!!Initial Complaint
05/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company has called me multiple times a day for over a month and I have repeatedly asked them to take me off whatever list Im on. Not only that but they are looking for someone with an entirely different name and for some reason my phone number is associated with this person. Its becoming extremely bothersome and has interrupted my work and home life multiple times.Initial Complaint
01/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company is excessively calling my phone randomly using a different number each time. I have asked them to take me off the call list. This has been going on for monthsInitial Complaint
12/29/2021
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
These people will not stop calling I've ask them 1000 times to remove me from the call list but they keep calling from hundreds of numbers. This should be criminal at this point I need them to stop.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Prince Frederick, MD 20639
Customer Complaints Summary
8 total complaints in the last 3 years.
0 complaints closed in the last 12 months.