ComplaintsforZadia Wood Center
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Complaint Details
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Initial Complaint
01/18/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
We ordered and paid for a lovely unfinished dining room set on 10/30/2022 and the store manager (****) strongly recommended a company to stain and prepare the furniture to our specific taste - ***** Furniture Finishing. Around mid-December, all of the pieces to the dining room set were delivered, except for one chair (out six). The finished dining room set is beautiful and my wife and I are satisfied with the product!! But, when we've called both the company that finished the funiture and Zadia no one is answering our calls or giving us a date when we can expect our one finished chair and hence the complaint!Customer response
02/14/2023
---------- Forwarded message ---------
From: ********************* <*****************>
Date: Mon, Feb 13, 2023 at 10:23 PM
Subject: Re: You have a new message from the BBB of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #********.
To: drteam@mybbb.org <drteam@mybbb.org>
Cc: zadiawood@***.com <zadiawood@***.com>Dispute Resolution Team,I received our chair and please withdraw my complaint.Thanks,*********************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.