Customer ReviewsforB. Von Paris & Sons, Inc.

I was referred to this company from my realtor. While I do not trust any moving company, I decided to go with this one. Everyone was pleasant to deal with from the person who came to the home for the no obligation quote to the actual movers. The office staff was very nice and were quick to respond when I e-mailed. I would definitely recommend this company.

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I had an agreement with Von Paris International to ship my personal effects from Washington DC to be delivered to ******* ******* Botswana, during the COVID-19 Pandemic per the information below; including the sudden loss of my son... Charges: $16,320.00 Includes the shuttle in DC; Monthly Storage; Handling Charges;Fuel Surcharge; SERVICE TYPE: Door to Door. 40’ container VOLUME: 2237 cu.ft. / 15,000 lbs. PACKING: Included INSURANCE: $2.50 per $100 of Value; including terms & conditions of the contract. Towards the end of packing the price was up to $31,000.00; whose receipt I'm still waiting for, for my income tax filing. Neither have they sent me the money for going over the contract amount and explaining how it came about. US14,680.00 without any written justification or explanation, and receipt for my income tax 2022 filing is definitely questionable. I've contacted the manager for answers after the effects were delivered for a detailed justification and receipt of same in writing; but to-date he's stuck to verbal speculation which he failed to share with me while his company was packing & picking up effects from October 7, 2021; until June 27, 2022. Process was going on while I was upgrading my home for sale. No empathy from the officer assigned to assist me even when I pointed it out...while she duplicated my invoices; the last of which was for "$15,714.00, to be paid in full required prior to sailing"--when I'd already paid $13,00+ for the pack & pick up, storage, fuel surcharge, etc; as stipulated in the original contract. Had to rush back home for another family emergency in mid-June ahead of the container; and waited for the delivery of the container which finally sailed on 10/21/22 making it to my doorstep on 01/13/23 which was a relief... I am certain that Von Paris overcharged me and they should reimburse me. They never wrote to me regarding the extra charges until I rendered my complaint of being overcharged. Packers were super nice. ********

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If you want a professional, experienced, caring company and want peace of mind throughout your move, I highly recommend Von Paris. Our sales person, move coordinator, and movers were responsive, friendly and could not have been more helpful. We will call Von Paris for our next move.

Thank you very much for taking the time to share your experience!  Your positive feedback means so much to us.  We appreciate your comments as well as the opportunity to serve you!

We love the folks at Von Paris. The moving guys were punctual, humorous & got the job done. Deb-b was also great to work with. They removed & stored our things during a renovation & I wouldn't hesitate to use them again.

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Von Paris is the best moving experience we have ever had. We are military veterans, have moved several times...each time was an ordeal. I had contacted other movers to get estimates, when Von Paris sent a letter to our home. That letter sparked my interest in them. I researched all movers that I was getting estimates from, Von Paris was rated the best. From start to finish, all representatives were very professional, knowledgeable, responsive and friendly. They took EXCELLENT care of both our homes (the one we sold, the one we were moving to) as well as all our items. It felt like family and close friends moving us. Link, Deb-b, Sean, Robbie, David, Andre - you all are the VERY bestest ever!! Von Paris is extremely fortunate to have all of you as their representatives!! I highly recommend Von Paris to anyone that needs to move and wants the best care for their house and household items

Thank you very much for your review Cathy!  Your trust in Von Paris is greatly appreciated.  

We could not have had a better experience and a more thoughtful, careful, friendly, and accommodating team. Due to the type of stairs in the house they hauled most pieces of furniture for the walkout level around the house over a hill then down a slope then across some lawn and finally into the house. It was more difficult to the second floor due to the same turning staircase but with no other option. Everything was delivered and put together and in the same condition as when they first arrived to move it from the house we were leaving. More than 40 large pictures in glass and 3 large televisions were all expertly packed and protected, everyone arriving safely and secure. Several went above and beyond by dealing with a difficult neighbor, making them feel listened to and more than appeasing their concerns. I’m left with three huge impressions: great people working for Von Paris, a worry-free experience and worth every penny.

Thank you so much for taking the time to share your experience with us!  Your feedback means so much and we will be sure that our Team is aware.  We appreciate your recommendation and opportunity to serve you!

I have moved several times over the last seven years and this was my first time that the movers were horrible on every level. Months later I don’t even have a table that they took for repair after it was smashed. The list of complaints is long. Don’t use them