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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
12/20/2022 Amount paid for service was $1,138.46 . Service was performed on my car and I was never told that the framework any many other parts underneath were rotted so badly it would not pass inspection without work more amounting to more than the car was worth. I was physically present for 6 hours so reaching me was not a problem. I feel they did the work knowing the car wouldn't pass inspection. Doing expensive work on a worthless car is just plain not honest!
Business response
02/14/2023
We contacted the customer and came to an agreement. Customer is all set.Customer response
02/16/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***********************
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