Business ProfileforFox Motors of Cadillac

I purchases a 2017 Ford Escape in December of 2019 and by June of 2020, the car's engine completely died with only 76k miles on it. The head gasket failed and leaked antifreeze into the engine oil. When I called the dealer to let them know because they sold me the car 6 months earlier, they said bring it in. When I brought it in for repairs and to get a new engine, they quoted me 7500 to fix my 2017 car with only 76000 miles on it!! I chose to not fix it at that price as the car is not a high valued car to spend that amount on it. Then I tried finding another person to fix it and that did not go well either and didn't know what they were doing. When I called Ford corporate, a person there told me there were no recalls on the 2017 Ford Escape and really there was nothing I could do. I called Fox Motors of Cadillac again months later to ask if there was anything they could do to help me even take the car and help me with a new vehicle because the engine was dead and I'm paying on a car that's just sitting and they said, "no" we can't help you. I would encourage no one to ever buy a car from this dealer again as they don't stand by their products and don't go out of their way to help the customer with the lemon they sold me.