ComplaintsforComfort Suites
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Complaint Details
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Initial Complaint
03/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
During a recent Ice Storm we reserved a room for one night (2/25/2023)at the Comfort Suites. The room was dirty and disgusting. Dirt and blood were on the bed sheets. The was hair all over the bathroom. Tub was filthy. There was products left in tub from previous guest. We notified the front desk minutes after arriving to our room. We checked out immediately and requested a refund. were denied. ******, the front desk clerk told us to call the next morning and the manager ************* handle it. We have left several message for ****(phone and in person) .
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.