Additional Information for Foam N More & Upholstery

We accept payment via credit card or paypal. 

We accept the following credit cards:

*Visa

*Mastercard

*Discover

*American Express

Returns:
For All Custom Orders – Since the custom cut foam pieces, custom cut water jet packaging foam, foam mattresses, wedges and pole bumpers are custom made to your specifications, they are not returnable for any reason. Orders cannot be canceled or changed once production has begun.
For sanitary reasons- all foam products are not returnable if original packaging is opened. All unopened merchandise may be returned for a full refund of the purchase price, (excluding shipping/handling costs, Paypal fees) if the customer emails for return authorization within 5 days upon receipt of merchandise. The customer is responsible for all shipping charges both ways. For items with shipping included in the price, the customer is responsible for the actual cost of shipping and handling. A restock fee of 20% will apply. All claims for damaged items or defects must be made at time of delivery with carrier.

Vacuum Packed Orders:
We vacuum pack the foam to reduce shipping costs. All vacuum packed packages should be opened right away for best results and quicker recovered results. The longer you keep the foam compressed in the package the longer it takes for the foam to expand which may cause the foam not come back to its original shape and size.
Once you’ve opened the package please give the foam 1-2 days to come back to it’s original shape. It will look a little misshaped and not measure to correct size until after you let it expand back out. Please contact us for any misshaped foam that has not come back to original shape within 2 days after opening the package. Please supply us with photos of your package so that we can assess the issues and get the order corrected for you.
Once photos are emailed please call us right away to confirm that we have received the photos. All photos of misshaped foam must be emailed to us within 2 weeks upon delivery date. Foam N’ More will not be responsible for any misshaped foam problems after 2 weeks of delivery date.
Foam N’ More is not be responsible for any missing pieces for more than 2 weeks upon delivery.