ComplaintsforLiberty Dumpster
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Complaint Details
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Initial Complaint
11/27/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
We ordered a dumpster from them and got it for under $300. Their website says no hidden fees. They gave us a discount even. Flash forward to 3 days after they pick up the dumpster they charge us $755 for the weight. They did not disclose this on the phone with us and it was hidden in very tiny and light letters at the bottom of the service agreement. Fine. Our mistake.We call the company in order to figure out where this charge comes from, and we are hung up on ******************************************* and my husband on the phone 26 TIMES before hanging up on us. This place needs to be shut down IMMEDIATELY.Initial Complaint
08/03/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Week later on drop off, they ripped the lawn up, driver asked my employees if they had weed, now theyre trying to charge me for 2 days where my contract says 1 day, only had 30 bags of ***** for a 20yrs dumpster! Weight was approx 1000lbs filed a complaint about grass never heard response back, this company is ridiculous
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.