34 Customer Reviews
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Review from Manuela M
5 stars06/10/2024
Gracias First National Bank Of America,Personal muy amable y profesional.Fue muy rpido el proceso .Muchas gracias ??
First National Bank of America Response
06/12/2024
Thank you so much for your kind words and for choosing First National Bank of America! We're thrilled to hear that you found our staff to be friendly and professional. If you have any further questions or need assistance in the future, please feel free to reach out. Have a great day!Muchas gracias por sus amables palabras y por elegir First National Bank of America! Estamos encantados de saber que nuestro personal le pareci amable y profesional. Si tiene ms ********* o necesita ayuda en el futuro, no dude en comunicarse con nosotros. Qu tengas un lindo da!Review from William E
5 stars04/29/2024
Gracias first national Bank and MR ******* muy profesional culminamos el proceso con xitoFirst National Bank of America Response
05/01/2024
Gracias por la resea! Nos alegra saber que ******* pudo ayudarte en tu viaje. Apreciamos mucho tu confianza!Thank you for the review! We are happy to hear that ******* was able to assist you on your journey. We greatly appreciate your trust!Review from Marco Antonio G
5 stars04/02/2024
Muchas gracias a nuestro ejecutivo de prstamos ************ a First National Bank son lo mejor desde el primer da que hablamos con ellos fueron muy amables ,siempre mostrando su profesionalismo y sobre todo se enfocan en lo que sus clientes quieren, la verdad estoy muy contento y agradecido que logramos el objetivo de nuestros prstamo para nuestra nueva casa ?? , gracias ya que sin su ayuda nada ****** sido posible ... thanks guys you are the bestFirst National Bank of America Response
04/04/2024
Thank you for your heartfelt feedback! We're thrilled to hear that your experience with ****** and First National Bank of America has been exceptional. Providing excellent service and ensuring our customers' needs are met is our top priority, and we're glad that ****** and our team demonstrated professionalism throughout the process. We love ********************** in their life's adventures and are honored to be a part of yours. Congratulations on your new home!Review from Maureen M
5 stars03/26/2024
*************************** was our Loan Agent and she was wonderful from the very first phone call I made to seek financing for our condominium property. She was personable, very knowledgeable and worked very hard and quickly to get our loan application approved. One of the best experiences we have ever had. Thank you so much!!First National Bank of America Response
03/29/2024
Thank you for your feedback, *******! Were happy to hear that ***** was personable and knowledgeable throughout the financing process. We truly appreciate your kind words and your trust in us. Congratulations on your new condominium property!Review from Julia F
5 stars01/02/2024
Our loan ******** ********** along with her team, provided excellent service and communication throughout the process.Review from Wayne H
1 star11/09/2023
Be careful before dealing with this institution.I called all of the phone numbers for this bank today so that I could get the proceeds from my CD that matured yesterday. Nobody answers the phone but they say to leave a message. They did not call me. I finally got to a person and they said that I needed to get transferred to an online customer service person. Well it went to voice mail. i called right back and ******* said that she would send me an e mail to fill out a request to get my funds. Well, she did not send anything.This institution is just holding my money and not paying any interest to me. Now I have to seek legal advice.Review from Jorge N
5 stars09/18/2023
We can not be happier with our experience with First National Bank. ********* made the process smooth and enjoyable. She was always available to answer any questions or concerns and helped guiding us with all the decisions that needed to be made. We highly recommend first National to everyone without any reservations. They have helped us achieving our dream! Thank you ********* for all your help!First National Bank of America Response
09/21/2023
Thank you for the review, ******! All of us at FNBA are happy to hear you had a great experience with *********. We are honored we were able to assist you and help you achieve your dream. Congratulations on your new home!Review from Olufunso A
5 stars08/21/2023
We are super happy today as a Homeowner....the process looked daunting and exhausting after a couple of attempts and it only took one email to the right person that made us proud homeowners of a new construction property. I must commend the efforts and leadership of *************************************, very thorough, diligent and most importantly compassionate.. She worked with us every step of the way, setting expectations of what is coming and how to navigate it. We worked with multiple employees during the pre approval, Underwriting and closing but it seems we were only working with one person because there was synergy, communication was on point, and everyone was awesome.. Thank you to ********* who trusted us enough to even go through our papers, we also appreciate ***************************** and ********************* for your support as well. We are proud Homeowners thanks to you all and First National Bank of AmericaFirst National Bank of America Response
08/22/2023
Thank you for such a kind review! All of us at FNBA are honored that we were able to help secure financing for your new home and are ecstatic to hear about your great experience with *********, *****, and *********. We know how daunting the home purchasing process can be so we strive to make it as straightforward and simple as possible. Congratulations on your new home!Review from Kim H
5 stars06/06/2023
Amazing is not sufficient enough of a word to describe *************************************. Miracle worker, fits much better. She made my closing possible with the 10 day window I ended up with after being stalled for 3 weeks by ****************. She and the other loan officers called me when sick from home as well as several times a day to ensure when things were done. It was an exceptional experience.Review from Elvis V
5 stars04/27/2023
I would like to highly refer Mr. ************* Loan officer from FNBA he helped me to finally buy my first house! If you are looking to buy a house, please contact him; he is very nice, knowledgeable and will guide you through the process. I have no words to describe how much he helped me, he was there every time I called or emailed him. Please look no further; you will not regret! He will make things really easy on you.Thank you so much mr. **** my family and I are so grateful to find a loan officer like you!Hope this is the first or many more business we will do. Looking for a long term relationship with you! ????*************************
Customer Review Rating
4.5/5stars
Average of 34 Customer Reviews
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