Complaintsfor21st Century Collision, Inc.
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Complaint Details
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Initial Complaint
08/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 08/09/2023 I paid a deposit of $566.00 that was required to order the parts necessary for auto repair. ***** and ******************* are brothers that own the business. **** screwed up the estimate by not naming the correct parts to be fixed. When questioned he said he didn't see any damage there (but the part he quoted to repair was NOT damaged at all!!) Then he pulled up a blow-out picture on the computer and asked ME which part needed fixing. Should have known then.Gave them the deposit and cannot get in touch will them via email, voicemail, or going to the business location. Everything is dark and locked with no note on the door or anything. Now having to go to court to *** for my refund of parts and service never provided. Took my money and ran off.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.