ComplaintsforAll American Septic Service, Inc.
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Complaint Details
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Initial Complaint
06/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My septic was backing-up when the clothes washer was run. On Mar 25 2024 all american came out to fix the problem. They dug up the outlet side of the tank and replaced part of the line. I was asked if I still wanted the camera run through the line. I said yes to make sure there was not a problem some where else. I was charged ****** for the camera and paid ******* total. I still had the same problem. I called them 2 times to resolve the problem and both times was told they would contact me back. They never called me back. I had the problem fixed by another company. The cause was on the inlet side of the tank that cost me another 1100.00.I feel they owe me some kind of refund for incomplete job and the additional cost to get someone else come out.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.