ComplaintsforAmerican Central Home
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Complaint Details
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Initial Complaint
08/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I originally hired ******************************* on June 5, 2023 to complete a renovation in my basement including drywall, trim and carpeting. Afterwards he was going to move on and do a kitchen renovation. I paid a down payment of $14,000 which was supposed to cover half the job. After seeing his lack of skill with the basement, and realizing that he was not showing up everyday and the job was taking a very long time, I decided not to have him do the kitchen as I wasn't confident he would have the skills to do it or complete it in a timely manner. I spoke with him about the ceiling in the basement and he assured me that he could tear down the drop ceiling and add new tiles as well as change out the light fixtures. I paid him an additional $3,500 to complete this work. He also originally put the wall in the wrong place and needed to move it. After a few weeks he stopped showing up, citing that he was waiting on tiles. But meanwhile he wasn't fixing the things that still needed to be fixed. I fired him as it was clear he was not going to finish the job. I have paid him $17,500. The work he did was laying carpet (unfinished, no transition strips laid). and drywall. He demoed the ceiling but never fixed it. He also messed up my electrical which cost me $870 to fix. He told me he was licensed but never produced it when I asked. He is a scammer and has refused to give me any of my money back.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
2045 Old Valley Ct SE
Kentwood, MI 49508
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.